Knowledge module
What everyone in the house should know — in one place.
Standard procedures, house rules, allergen training — as articles with versions, read receipts and full-text search.
The temp asks for the third time how we make coffee here — and I explain it again.
An internal mini-wiki people actually read.
Create articles on standards, recipes, house rules and complaint handling. Mark key articles as required reading — your team confirms with a click. You see the read rate at a glance. Version history is built in, full-text search finds any term.
What you do with the module
- Create rich-text articles, categorise them and make them searchable.
- Mark required reading — read receipt per employee.
- Version history per article.
- Full-text search across all articles.
- AI-assisted answers (when the AI module is active).
Ask me how this module fits into your day-to-day service.
How the module looks
Plays well with
With the AI Assistant on, it can pull answers from your Knowledge module — staff ask in chat instead of digging through search. Onboarding lists from the Team module can link to required articles.
Frequently asked
House rules, written once.
Required reading with confirmation. Full-text search.