The restaurant management platform of the future
Yourrestaurant.Perfectlymanaged.
DineOS unifies reservations, staff management, vouchers and AI assistance in one elegant platform — for web and mobile.
Built on a stack restaurants can trust
Everything your restaurant needs
One platform. Unlimited possibilities.
Reservation management
Smart table management with real-time overview, automatic confirmations and no-show prediction.
- Interactive floor plan
- Automatic SMS/email confirmation
- Waitlist management
- Recognize returning guests
Staff management
Shift planning, time tracking and roles — all in one.
Voucher system
Digital vouchers with QR code, redeemable in-house or online.
AI assistant
Ask questions in natural language. Your assistant analyzes data, creates reservations and spots trends.
Reports & analytics
Detailed insights in real time.
PWA — web & mobile
On every device. No install needed.
Every module a restaurant needs
Modular by design, so you only use what fits your operation.
Reservations
Capture reservations from web, widget or phone and keep every table in a single view. Automatic confirmations and reminders cut no-shows.
- Real-time overview
- Auto confirmations via email/SMS
- Waitlist management
- Group & event bookings
Floor Plan
Design your room with drag and drop and instantly see which tables are free. Switch between lunch and dinner layouts in one click.
- Drag-and-drop editor
- Multiple rooms & floors
- Table status colors
- Combinable tables
Guest CRM
Every reservation enriches the guest profile with preferences, allergies and notes. Personalize service without extra work.
- Automatic guest profiles
- Tags & segments
- Allergies & preferences
- Visit history
- GDPR export
Staff & Shifts
Plan shifts in a calendar that respects availabilities and roles. Staff see their schedule in the mobile app and clock in directly.
- Drag-and-drop shift planner
- Roles & permissions
- Time tracking
- Availabilities
- Shift swaps
Vouchers
Sell vouchers directly on your website or at the counter. Redemption happens via scan and is booked automatically.
- Custom branding
- QR code scan
- Online & POS sales
- Partial redemption
- Validity tracking
AI Assistant
Ask questions about your operation and get answers in seconds. Powered by Anthropic Claude — currently in beta for selected restaurants.
- Natural language chat
- Reservations by command
- Trend detection
- Powered by Claude
Reports & Analytics
Track occupancy, revenue and no-show rate in real time. Export reports for accounting or your team meeting.
- Real-time dashboards
- Comparison periods
- CSV & PDF export
- DATEV export
Widget & Booking Page
Embed widget or hosted booking page — both adapt to your branding. GDPR compliant and quick to integrate.
- 5 themes
- Custom booking page
- Custom domain
- Newsletter opt-in
- Multilingual
Full control in the browser
Manage your restaurant through a modular dashboard — with real-time data and role-based access.
- Modular navigation
- Real-time data
- Multi-user
- Role-based access
Always with you. On every device.
The native mobile app for iOS and Android puts your restaurant in your pocket.
- iOS & Android
- Offline-ready
- Push notifications
- Liquid Glass design
Let guests reserve directly on your site
Embed the DineOS reservation widget seamlessly on your own website.
- 5 themes
- Easy integration
- GDPR-compliant
- Newsletter opt-in
Your intelligent restaurant assistant
Powered by Anthropic Claude — answers questions, creates reservations, analyzes data. All via chat.
A day with DineOS
How DineOS fits into your service day — from the first coffee to the daily close.
- 09:00
Morning prep
Open the dashboard and see all reservations, allergies and notes for the day at a glance.
- 12:00
Lunch service
The floor plan shows in real time which tables are seated. Walk-ins are booked in directly.
- 15:00
Afternoon & admin
Handle inquiries, plan shifts and respond to voucher orders — all from one interface.
- 18:30
Dinner rush
Automatic reminders cut no-shows. The waitlist refills empty tables instantly.
- 23:30
Daily close
One click and you see daily occupancy, revenue per table and notable guest notes.
- Monday
Weekly review
Compare weeks, spot trends and plan upcoming shifts based on data.
Architecture that scales with you
Built on modern building blocks so DineOS stays fast, reliable and extensible.
Real-time Sync
Supabase Realtime keeps every device in the restaurant in sync within milliseconds — no refresh buttons needed.
Edge-first
Next.js on Vercel serves content from the edge region nearest your guests — whether Berlin or Bali.
Offline-resilient
PWA with service worker queue. Even if Wi-Fi drops momentarily, actions aren't lost.
Composable
REST API and webhooks enable integrations with your POS, your accounting or your own tools.
Security & compliance
Guest data deserves more than a default setup. DineOS is built to European standards.
GDPR / DSGVO
Processes for access, rectification and deletion are built in — including export at the push of a button.
EU data residency
Data lives with Supabase in Frankfurt. No transfer to third countries without your consent.
Encryption
All data is encrypted at-rest and in-transit (TLS 1.3 and AES-256).
Role-based Access Control
Define exactly who can see and change what — from service staff to accounting.
Audit log
Every security-relevant action is logged and viewable at any time.
Optional SSO
SAML-based single sign-on is available for Enterprise customers.
Plugs into your setup
DineOS plays nicely with the tools you already use.
POS
Payments
Accounting
Communication
Calendar
Why DineOS instead of a patchwork
Three tools, four logins and Excel on top? There's a more elegant way.
| Topic | Typical setup | With DineOS |
|---|---|---|
| Reservations | External booking portal with high commission per cover. | Own widget and booking page — no commission per guest. |
| Staff | Shift plan in Excel or a WhatsApp group. | Shift plan, availabilities and clock-in in one app. |
| Reports | Manual data gathering across multiple tools. | Live dashboard and exports in one click. |
| Vouchers | Paper vouchers without tracking. | Digital vouchers with QR code, sold online and at the counter. |
| AI assistance | Not part of the picture. | Query your data in natural language — beta available. |
| Multi-channel | Each channel lives in its own silo. | Web, widget, mobile and API share the same data. |
Who DineOS is built for
Different restaurants, one operations backbone.
Fine Dining
Lean into personalized service with detailed guest profiles. Curate menus and notes without losing the overview.
- Detailed notes per guest
- Allergies & preferences
- VIP tags
- Multi-course timing
Bistro & Café
Fast walk-ins and rush hours without chaos. DineOS keeps the floor plan and wait time current.
- Fast walk-in mode
- Waitlists
- Mobile-first for the service team
Bar & Lounge
Manage bookings for tables, lounge areas and events in parallel. Keep minimum spends and time slots in view.
- Event bookings
- Minimum spend per table
- Time slots
- Door host view
Hotel Restaurant
Connect hotel guest data with restaurant reservations. Automatic breakfast slots and room charging are possible.
- Breakfast slots
- Room tags
- PMS integration (planned)
- Per-guest languages
Restaurant Group / Multi-Location
Run multiple locations from a single dashboard with central reports. Each location keeps its specifics.
- Central overview
- Location-specific configuration
- Consolidated reports
- Per-location roles
Roadmap
What's next — we build in the open.
Reservation core
Floor plan, reservations, waitlists and automatic confirmations are live.
Mobile app v1
Native iOS and Android app for service teams is available.
AI assistant beta
Chat-based assistant for data queries and reservations — currently in beta for selected restaurants.
Multi-location dashboard
Consolidated overview and reports for restaurant groups.
Loyalty program
Points, rewards and VIP tiers built directly into DineOS.
Public REST API
Public, documented API with webhooks for your own integrations.
Simple, transparent pricing
No hidden fees. Cancel anytime.
Starter
Perfect to get started
- 1 restaurant
- Up to 50 reservations/month
- Web app
- Basic widget
- Email support
Professional
For growing restaurants
- Unlimited reservations
- Mobile app
- All widget themes
- AI assistant
- Staff management
- Reports & analytics
- Priority support
Enterprise
For restaurant groups
- Multi-restaurant
- Dedicated support
- Custom integrations
- SLA & uptime guarantee
- Onboarding team
- API access
Frequently asked questions
No. The Starter plan requires no credit card. Only Professional requires a payment method.
Ready to transform your restaurant?
Start free. No credit card required.