Invoices
Where to find PDF invoices, how to update billing details, and how to add a VAT ID.
Every charge produces a PDF invoice. Invoices are emailed to the workspace billing email and also live in the billing portal, where you can download past invoices and update payment methods.
From the dashboard
Open Settings → Billing → Invoices to see the list of every invoice on the workspace, with a download link next to each one. The list retains the full history of the workspace.
billing portal
The Manage billing button opens a session in the billing customer portal. From there you can update the credit card on file, change the billing address, add or remove a VAT ID, and download every invoice that has ever been issued.
VAT IDs
EU customers should add their VAT ID in the customer portal. our payment provider's tax engine validates it through VIES and applies reverse-charge on subsequent invoices automatically. Past invoices cannot be re-issued under reverse-charge after the fact, so add the VAT ID before the first paid month.
[email protected] from the workspace billing address with the invoice number and we will resend it.