AI Assistant
AI Assistant overview
An embedded teammate powered by Anthropic Claude with the same role-based access as the rest of DineOS.
The DineOS assistant is built on Anthropic Claude. It lives in a panel on the right of the web app and as a tab in the mobile app. It can answer questions about your data, draft messages, and perform a curated set of write actions on your behalf.
DefinitionTool use
The assistant talks to DineOS through a fixed set of tools (read covers, draft message, create reservation, etc.). It cannot fall back to the database directly, which is what makes its access control predictable.
Capabilities
- Answer analytics questions in natural language.
- Create reservations from a description.
- Summarize trends across covers, revenue and guest segments.
- Draft response messages for reviews or guest complaints.
- Block tables, mark a service window as fully-booked, or apply a tag to a guest.
What it cannot do
- Send messages to guests automatically — drafts always require human approval.
- Edit billing information or change the workspace plan.
- Read data outside the role of the user who is talking to it.
- Refund vouchers or process payments.
One conversation per user
Each team member has their own conversation history with the assistant. Histories are not shared across users — your personal queries stay personal.